How many calls will you miss over Christmas? Announcing our Christmas 2019 opening hours Christmas is coming. The office tree is up, Secret Santa is out of the hat, and the team have already been given their early Christmas present – brand new desks for the office. Enjoy, team! But most importantly, for our customers […]
Telephone Answering News October 2019 Wedding bells ringing at PA Answer and are you speaking to a vampire? Our Virtual Receptionist team, and everyone at PA Answer, found themselves having to fight their instincts this month, as they had to ignore a ringing sound…of wedding bells. Also during October; our Virtual Receptionists become Vampire Receptionists, […]
Telephone Answering News September 2019 ‘No Butt Sniffing’ and other news from PA Answer Virtual Receptionist News What’s happening with our team of Virtual Receptionists… We’re delighted to welcome two new PA Answer Virtual Receptionists to the team. The new recruits are hard at work completing the comprehensive three-month training programme all our Virtual Receptionists […]
PA Answer Named Finalist for Three Business Awards Make Mine a Treble! An Ely company built on supporting its fellow businesses has been named triple finalists in the East Cambridgeshire Business Awards 2019. PA Answer, which provides admin support and telephone answering services, has been shortlisted in the Customer Service Award, Employer of the Year […]
PA Answer’s Guarantee Answering calls, booking and managing appointments on your behalf and creating business leads are just some of the services our company provides to help you take your business to the next level. Priding ourselves on this is the PA Answer guarantee; promising the highest level of customer service and achieving the quality […]
How a Call Answering Service Can Help you Maximise Overflow Calls The majority of businesses may not have phones ringing off the hook 24/7, or even 9 to 5, but many will experience peak times when not every call can be answered, however hard you try! This a problem for businesses; the calls you miss […]
Are you in the Social Media Minority? 57% of SMEs are now using social media to market their business. Are you missing out? 81% of small businesses see the value of using social media as a tool, and 42% of marketers state that Facebook is either critical or important to their business. Recent research from […]
Why your Business Should be Answering Every Call – Even Out of Office Hours (And why you should use a telephone answering service) In the not too distant past many businesses worked rigid opening hours, and if clients called out of hours they merely waited for them to call back, perhaps at best using an answer […]
Virtual Office – Staff vs Outsourcing Virtually as good as staff, a whole lot cheaper, why your business should be outsourcing As a business owner how often do you step back and analyse if your employees are the most efficient use of your precious budget. How many of your services could be provided at a […]