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Our Virtual Receptionist Team

PA Answer is an award-winning telephone answering service, provided by our highly trained, professional and friendly Virtual Receptionist team, which has gained a reputation for exceptional levels of customer service and client satisfaction.

PA Answer was formed with the mission statement of providing a personal level of service to support businesses of all types and sizes.

PA Answer has moved away from the culture of faceless, nameless call centres, instead offering clients a dedicated team of named PAs based in Cambridgeshire, but working with clients all over the UK.PA Answer's Virtual Receptionist Team is highly trained, professional and friendly

PA Answer dedicates 2-3 named Virtual Receptionists, or PAs to you and your business. Your Virtual PAs will answer your calls whenever you are unable to, and deal with all enquiries regarding your business, and because they look after you personally they get to know you and your business and become like one of your own staff members.

But, without the associated costs: No more training costs. No more sick pay. No more holiday cover. No more paying staff when they aren’t needed. You only pay PA Answer when you need us.

Plus… We always pick up the phone! We’ll answer every call you would have otherwise missed.

It's your call!

Contact us today to find out how we can help your business


PA Answer exists to give businesses the opportunity to benefit from the advantages of staff without taking on the associated costs and responsibilities. We specialise in helping business of any size to develop and maximise their potential within existing budgets.

PA Answer has established expertise in a range of business support services, provided by the Virtual Receptionist team you know and trust, including; Telephone Answering, Event & Holiday Cover, Order Processing, Tele-marketing, Diary Management and Business Continuity Planning.

PA Answer allows you, the business owner, to spend more time on what you do best – running your business, giving you back time to focus on the service you’re providing, company development and growing your business, improving the performance.

We have made ourselves indispensable to many of our clients, and gain a high proportion of our business on recommendation.

PA Answer has built expertise in sectors across the business spectrum, including; medical and healthcare services, veterinary services, legal services, financial services, construction, retail, e-commerce, marketing and advertising. PA Answer has a proven track record in dealing with personal and confidential information in a professional and discreet manner.


Trust plays an essential role in what PA Answer does. It is vital for our clients to trust us, as an outsourced service, to deal with confidential information. That’s why we at PA Answer do everything in our power to earn that trust, so much so that our clients trust us implicitly.

We treat our clients (and our clients’ clients) with confidentiality, trust with the upmost respect, and to that end run a careful and thorough screening on all of our Virtual Receptionist staff members – including DBS (Disclosure and Barring Service) checks.