about pa answer
Award-winning provider of telephone answering and business support services
Delivered by highly trained, professional and friendly Virtual Receptionists
PA Answer dedicates 2-3 Virtual Receptionists to your account. Your Virtual PAs will answer your calls whenever you are unable to, and deal with all enquiries regarding your business, and because they look after you personally they get to know you and your business and become like one of your own staff members.
Plus… We always pick up the phone! We’ll answer every call you would have otherwise missed.
PA Answer was formed with the mission statement of providing a personal level of service to support businesses of all types and sizes.
PA Answer has moved away from the culture of faceless, nameless call centres, instead offering clients a dedicated team of named PAs based in Cambridgeshire, but working with clients all over the UK.
PA Answer’s expert Virtual Reception team delivers a range of business support services, including; Call Handling, Text Marketing, Social Media Management, Telemarketing, Event & Holiday Cover, Order Processing and Business Continuity Planning.
We have made ourselves indispensable to many of our clients, and gain a high proportion of our business from recommendation.
PA Answer has built expertise in sectors across the business spectrum, including; medical and healthcare services, veterinary services, legal services, financial services, construction, retail, e-commerce, marketing and advertising. PA Answer has a proven track record in dealing with personal and confidential information in a professional and discreet manner.
Whether it’s managing your diary, taking care of order processing, outbound mailing or general administration, we work with you to set a budget and clarify costs in advance so you can choose the services you need within your budget.
It is vital for our clients to trust us, as an outsourced service, to deal with confidential information. That’s why we do everything in our power to earn that trust. We treat our clients, and our clients’ clients, confidentiality with the upmost respect, and to that end run a careful and thorough screening on all of our Virtual Receptionist staff members – including DBS (Disclosure and Barring Service) checks.
PA Answer delivers the benefits of additional staff, but without the associated costs. No more training costs. No more sick pay. No more holiday cover. No more paying staff when they aren’t needed. You only pay PA Answer when you need us.