Real-Time Support from Friendly, Professional Live Chat Operators
Live chat is the leading digital contact method for online customers.
42% of customers prefer live chat, and 38% say they’re more likely to buy from a company that offers live chat support. Are you losing out on web conversions by neglecting your customers’ favourite form of communication?
From an increase in sales and repeat custom to a dramatically improved customer service experience, the wide-ranging benefits offered make live chat an essential tool for doing business online.
Frequently Asked Questions
PA Answer’s Live Chat Service is operated by our friendly, professional Virtual Receptionists who build up knowledge of your business and become like additional members of staff. Our highly trained team is dedicated to delivering exceptional levels of customer service and client satisfaction.
PA Answer’s Live Chat Service is available between the hours of 9am and 5pm from Monday to Friday.
We can operate our Live Chat Service either using your existing live chat interface or, for an additional charge, we can set up and manage live chat software on your website on your behalf.
You tell us! PA Answer’s Live Chat Operators can deliver; customer service, ongoing support, nurture sales leads and, in general, create a great impression for that customer interacting with your company for the first time (who is now 62% more likely to come back).
PA Answer’s Live Chat Service costs £15.00 a month subscription plus £1.95 for each web chat we deal with on your behalf. We can answer all web chats for your business, overflow chats, or just chats at certain times. Whatever suits you.
If you’d like to know more about PA Answer’s Live Chat service, please get in touch on
0333 800 0085
or contact us on Live Chat!