Why PA Answer? “Always cheerful and always put your business first” “It doesn’t matter what sort of day they’re having, the team is always cheerful and always puts your business first” – a Telephone Answering Case Study Burgess Computer Services Limited, owned by Neil Burgess, provide local, friendly, jargon-free IT support in and around Cambridgeshire […]
How Call Handling reduced complaints to zero For most new businesses, the biggest worry when starting out is not getting enough calls. But when a trampoline park opened its doors in Ipswich, becoming at that point Suffolk’s first and only, the reception was flooded by calls and struggled to cope with the enormous demand. Therefore […]
Why PA Answer? “Customer Service and Professionalism.” The best thing about PA Answer? “The customer service and professionalism of everyone, the team as a whole are great.” Vortex 6 specialises in business enablement services, focusing on the networking and IT industry. Based in Bracknell, they deliver award-winning compliance and rebate management software, advanced technology and […]
Why PA Answer? “They answer calls properly.” The Office Furniture Advisory Service (OFAS), based in Bracknell, is the leading information resource offering impartial information on office furniture. Established 1987, OFAS is celebrating its 30 year anniversary in 2017. As a member service, a professional response to callers is vital to maintaining the relationships built up […]
“We’re booking more clients…Even when we’re closed, we’re picking up all our calls!” Luxe Private Clinic, based in Nottingham, provides a luxury non-surgical treatment service. Having recently been awarded Whatclinic’s 2017 ‘Patient Service Award’, Luxe prides itself on the ultimate client experience – “from initial phone call to superior after care.” With this in mind, […]