Why PA Answer? “They answer calls properly.”
The Office Furniture Advisory Service (OFAS), based in Bracknell, is the leading information resource offering impartial information on office furniture. Established 1987, OFAS is celebrating its 30 year anniversary in 2017. As a member service, a professional response to callers is vital to maintaining the relationships built up over three decades.
Having previously employed a telephone answering service, and been unhappy with the quality of the service provided, OFAS instead enlisted the services of PA Answer to answer calls on their behalf.
Alan Boyle, Director of OFAS, answered a few questions about why he chose PA Answer and the quality of the service so far.
Which PA Answer services do you use?
Is the quality/professionalism of call answering important to your business?
“Definitely, which is why we dispensed with our old call answering service?”
Why did you choose PA Answer?
“Our old answering service was very un-professional. Another office in our building was already using PA Answer and recommended the service to us.”
How would you rate PA Answer’s call answering service?
“They’re very good. They answer the calls politely and in a professional manner.”
What would you say is the best thing about PA Answer’s service?
“The politeness and professionalism of the girls (PA Answer’s Virtual PAs) that answer the calls.”