PA Answer has moved away from the faceless, nameless culture of call centres, instead giving clients access to a range of Virtual Receptionist Services provided by their very own PA Answer team.
Your PA Answer team of 2-3 Virtual Receptionists will build up knowledge of your business and become like additional staff, but without the cost.
At PA Answer we are proud of every member of our staff. We are extremely diligent when we hire our Virtual Receptionists, and every one of our professional Virtual Receptionist team receives extensive training in how to make a great impression for your business. This is how PA Answer has created the team of highly trained, professional and friendly Virtual Receptionists that allows us to consistently deliver exceptional levels of customer service and client satisfaction.
How can a Virtual Receptionist help you?
Your PA Answer team delivers our Telephone Answering Service;
- Answer every call you can’t, in your company name, within three rings, in the friendly and professional manner you would expect from an in-house team
- Pass on messages via text or email
- Transfer urgent or personal calls to any UK landline or mobile number.
- Set up a list of contacts you always want to hear from, and, if you’re contactable, we will them transfer through to your chosen number.
- Set up a screening list to ensure we never pass on messages from nuisance callers
- Answer your calls 7 days a week. We are open from 8:30am to 7pm from Monday to Friday, On Saturday from 8:30am to 5pm and on Sunday from 10am to 2pm.
Business Support, Administrative Support and more
PA Answer is more than a telephone answering service. Our Virtual Receptionist Services include an array of business support services for our diverse range of clients. From managing your diary in a real-time via a secure online diary management system to processing orders on your behalf or even making those follow-up, chase or sales calls can make all the difference when it comes to securing new and repeat business. Visit our services page to find out more.
Whatever you need, your team of PA Answer Virtual Receptionists is here to support your business.
or call us today on 0333 800 0085