PA Answer Doesn’t Just Take Calls – Here are Our Business Support Services
Order Taking and Processing
PA Answer can take and process orders for you, including securely processing credit and debit card payments. With our professional service, you need never miss out on another order – we can take your calls and orders 24 hours a day, seven days a week.
Outsourced Customer Service
You may not be able to dedicate the appropriate time and resources to customer service, but that doesn’t mean you don’t recognise the importance of dedicated high service levels to every customer.
Your friendly PA Answer PAs can deal with enquiries and issues quickly, efficiently and effectively to ensure your businesses’ reputation always remains intact; and can also make outbound follow-up calls to your customers on your behalf.
It would be nice if every incoming call was new business, but the reality is that it’s often unwanted calls too. Let us remove unwanted distractions from your working day. Your PA Answer PAs can take care of any general enquiries in a professional and efficient manner, and any urgent calls can be patched straight through to you – keeping non-urgent calls out of your hair during busy periods.