about pa answer
Multi award-winning provider of telephone answering and business support services.
Get to know our team of highly-trained, professional and friendly Virtual Receptionists.
PA Answer's Virtual Receptionists
PA Answer has moved away from the faceless, nameless culture of call centres, instead giving you access to a range of Virtual Receptionist Services provided by your very own PA Answer team.
Your PA Answer team of 2-3 Virtual Receptionists will build up knowledge of your business and become like additional staff, but without the cost.
At PA Answer we are proud of every member of our staff. We are extremely diligent when we hire our Virtual Receptionists, and every one of our professional Virtual Receptionist team receives extensive training in how to make a great impression for your business. This is how PA Answer has created the team of highly trained, professional and friendly Virtual Receptionists that allows us to consistently deliver exceptional levels of customer service and client satisfaction.
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Your PA Answer team delivers our Telephone Answering Service;
- Answer every call you can’t, in your company name, within three rings, in the friendly and professional manner you would expect from an in-house team
- Pass on messages via text or email
- Transfer urgent or personal calls to any UK landline or mobile number.
- Set up a list of contacts you always want to hear from, and, if you’re contactable, we will them transfer through to your chosen number.
- Set up a screening list to ensure we never pass on messages from nuisance callers
- Answer your calls 6 days a week. We are open from 8:30am to 6pm from Monday to Friday, On Saturday from 9am to 2pm.
Business Support, Administrative Support and more
PA Answer is more than a telephone answering service. Our Virtual Receptionist Services include an array of business support services for our diverse range of clients. From managing your diary in a real-time system via a secure online diary link to processing orders on your behalf or even making those follow-up, chase or lead calls can make all the difference when it comes to securing new and repeat business. Visit our services page to find out more.
Whatever you need, your team of PA Answer Virtual Receptionists is here to support your business.
Telephone Answering
Delivered by trained, trusted and professional Virtual Receptionists
PA Answer dedicates 2-3 Virtual Receptionists to your account. Your Virtual PAs will answer your calls whenever you are unable to, and deal with all enquiries regarding your business, and because they look after you personally they get to know you and your business and become like one of your own staff members.
Plus… We always pick up the phone! We’ll answer every call you would have otherwise missed.
PA Answer was formed with the mission statement of providing a personal level of service to support businesses of all types and sizes.
PA Answer has moved away from the culture of faceless, nameless call centres, instead offering clients a dedicated team of named PAs based in Cambridgeshire, but working with clients all over the UK.
Business Support
Support in key services such as invoicing, debt chasing, marketing, business continuity and more
PA Answer’s expert Virtual Reception team delivers a range of business support services, including; Call Handling, Text Marketing, Social Media Management, Telemarketing, Event & Holiday Cover, Order Processing and Business Continuity Planning.
We have made ourselves indispensable to many of our clients, and gain a high proportion of our business from recommendation.
PA Answer has built expertise in sectors across the business spectrum, including; medical and healthcare services, veterinary services, legal services, financial services, construction, retail, e-commerce, marketing and advertising. PA Answer has a proven track record in dealing with personal and confidential information in a professional and discreet manner.
Admin Support
Delivered by the Virtual Receptionists who know your business
Whether it’s managing your diary, taking care of order processing, outbound mailing or general administration, we work with you to set a budget and clarify costs in advance so you can choose the services you need within your budget.
TRUST
Trust plays an essential role in everything we do at PA Answer
It is vital for our clients to trust us, as an outsourced service, to deal with confidential information. That’s why we do everything in our power to earn that trust. We treat our clients, and our clients’ clients, confidentiality with the upmost respect, and to that end run a careful and thorough screening on all of our Virtual Receptionist staff members – including DBS (Disclosure and Barring Service) checks.
or call us today on 0333 800 0085
From £10 a week
Return on investment is guaranteed with PA Answer
PA Answer delivers the benefits of additional staff, but without the associated costs. No more training costs. No more sick pay. No more holiday cover. No more paying staff when they aren’t needed. You only pay PA Answer when you need us.
Choose your perfect plan
Administration services
FROM
£25
AN HOUR
- Diary Manangement
- Minute Taking
- Order Processing
- General Admin
TELEPHONE ANSWERING
FROM
£10
Per month
- We answer every call
- within 3 rings
- in your company name
- in a friendly & professional manner